Information we collect
We collect personal and usage information when you browse IndoorDogPark, create an account, submit a listing, or interact with our support team.
Account & contact data
Name, email, phone number, business details, and communication preferences when you create an account or submit a listing.
Usage data
Pages visited, search queries, device information, approximate location, and interactions with maps or filters.
Content submissions
Reviews, photos, and listing information you voluntarily provide, plus metadata such as timestamps.
Payment data
Billing details processed securely by our payment partners (Stripe). We do not store full payment credentials.
How we use your data
- Operate and improve the IndoorDogPark directory, APIs, and support experiences.
- Verify businesses, prevent fraud, and enforce our community guidelines.
- Send transactional messages (account notifications, receipts, status updates).
- Provide personalized recommendations, guides, and marketing communications when permitted.
- Conduct research and analytics to understand park demand and program performance.
Sharing & disclosures
- Service providers such as hosting, email, analytics, and payment processing platforms under contractual confidentiality obligations.
- Park owners or partners when you intentionally request information, submit a booking inquiry, or interact with a listing form.
- Regulators or law enforcement if required to comply with legal obligations or protect rights, property, or safety.
- In connection with a merger, acquisition, or financing event, subject to continued protection of personal data.
Your choices
You may request access, corrections, or deletion of your personal information by emailing privacy@indoordogpark.org. We respond within 30 days unless additional verification is required.
Marketing emails include an unsubscribe link. For cookies and similar technologies, visit the Cookie Preferences page to manage consent.
Data retention & security
We retain personal data for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Data is stored on encrypted infrastructure with access restricted to authorized personnel.
Children’s privacy
IndoorDogPark does not knowingly collect personal information from children under 13. If you believe a child has provided data, contact us and we will delete it.
Updates to this policy
We may update this policy to reflect product changes or regulatory requirements. Significant changes will be announced on this page and emailed to registered users.
Contact us
IndoorDogPark Privacy Team
548 Market St, PMB 23031, San Francisco, CA 94104
Email: privacy@indoordogpark.org
